Quality Assurance Manager

Baltimore, Maryland, United States | Full-time | Partially remote

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Job Title: Quality Assurance Manager

Location: Baltimore, MD

Introduction:

C2 Labs [www.c2labs.com] partners with clients on their IT transformation journey via data-driven IT strategic planning, application rationalization and redevelopment, and innovative research and development of new industry standards and technologies. C2 Labs provides specialized products and services that allow our clients to innovate with speed and scale seamlessly while maintaining a robust and effective security posture. C2 has a unique approach to client success enablement that is empowered by ART (Application Rationalization and Transformation) and SCIENCE (Strategic Client Interview and Engineering to assess, design, and implement Cloud Ecosystems) to couple creative new approaches/technologies with proven methodologies that deliver rapid results. security posture. C2 has a unique approach to
Must be a US Citizen and capable of passing a Public Trust background investigation.

Job Description:

C2 Labs is seeking a highly motivated and experienced Quality Assurance Manager to oversee the quality of deliverables and ensure compliance with CMS (Centers for Medicare & Medicaid Services) standards. The Quality Assurance Manager will be responsible for developing and implementing quality assurance processes, monitoring deliverables for accuracy and completeness, and identifying areas for improvement.

Responsibilities:

  • Develop and implement quality assurance processes and procedures.
  • Monitor deliverables for accuracy, completeness, and compliance with CMS standards, including requirements, policies, and guidelines.
  • Conduct quality reviews and audits of deliverables, identifying defects and areas for improvement.
  • Work with project teams to ensure that quality issues are resolved promptly and effectively.
  • Develop and maintain quality assurance documentation, including test plans, test cases, and defect reports.
  • Track and report on quality metrics, identifying trends and areas for concern.
  • Provide training and guidance to project teams on quality assurance best practices.
  • Stay up-to-date with the latest CMS standards and regulations.
  • Collaborate with stakeholders to ensure that quality requirements are understood and met.

Qualifications:

  • Bachelor's Degree
  • 5+ years of experience in quality assurance, preferably in a government or healthcare setting.
  • Strong understanding of quality assurance principles and practices.
  • Experience with CMS standards and regulations is highly desirable.
  • Excellent analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

C2 Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.